![]() ![]() Please understand ,with current limited information, it is really difficult to figure out the root cause. By raising cases, the engineer could collect more information to analyze. Since you have tried some basic steps and if the above methods still don't work, we suggest raising a case to Synology or Microsoft for further troubleshooting. Microsoft does not guarantee the accuracy of this information. Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. If the Synology Assistant cannot find your Synology NAS, you can do the following:ġ.Ensure your Synology NAS and your computer are connected to the same LAN and the same router.Ģ.Try do temporarily deactivate your Windows built-in firewall, Antivirus software, Internet security software on your computer.ģ.Use an Ethernet cable to directly connect your computer and Synology NAS without going through any network device.Ĥ.After you successfully set up your Synology NAS, re-connect both computer and Synology NAS to the router. I'm a novice so if anyone can offer an solutions - in plain English that a layman can follow! - that would be appreciated. I've tried the basics, such as disabling/checking my firewall and anti-virus, but that doesn't make any difference. 7.61K reviews 1M+ Downloads Everyone info Install About this app arrowforward To use this app and enjoy its features, you must own Synology NAS and install the latest Synology Drive. It doesn't seem to be able to find the NAS drive, even though it's clearly there and apparently can be seen by Windows. When I search with Synology Assistant on my laptop, Home Guides & How-Tos How to use Synology Drive as a Google Drive alternative By Karandeep Singh and Leo Thom Updated 1 day ago Synology Drive has got what it takes to replace Google. non-Windows 10 PCs, mobiles, Muso speaker etc. So far as I can tell, there's not a problem with the drive as I can access it through web browsers and can access it on other devices - e.g. ![]() However, whenever I try to access it through Synology Assistant I get the following message: No Synology Server was found on the local network. Through web browsers with the IP address, and it's showing in "Network" in Explorer. ![]() I've recently purchased a new Dell Desktop now running Windows 10 Home (v1909) Build 18363.836 and I am having problems with Synology Assistant (latest update) finding my Synology DiskStation DC116 NAS Server. ![]()
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